Privacy Policy
Last Updated: June 2026
Welcome to Hatilo.com ("Hatilo", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, and marketplace platform.
By accessing or using Hatilo.com, you agree to the practices described in this Privacy Policy.
## 1. Information We Collect
We may collect the following types of information:
### Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Profile information provided by users
### Seller Information
For marketplace sellers, we may collect:
- Business name
- Business address
- Contact details
- Payment information
- Tax information (if applicable)
- Identity verification documents (when required)
### Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Pages visited
- Time spent on pages
- Cookies and similar technologies
## 2. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process orders and transactions
- Facilitate communication between buyers and sellers
- Provide customer support
- Verify seller accounts
- Improve website functionality and user experience
- Detect and prevent fraud, abuse, and security threats
- Send important service notifications
- Comply with legal obligations
- Conduct analytics and performance monitoring
## 3. Information Sharing
Hatilo does not sell, rent, or trade users' personal information to third parties.
We may share information with:
- Sellers involved in fulfilling your orders
- Delivery and logistics providers
- Payment service providers
- Service providers assisting in website operations
- Legal authorities when required by law
- Business partners when necessary to provide requested services
All third parties are expected to handle information responsibly and in accordance with applicable privacy laws.
## 4. Cookies and Tracking Technologies
Hatilo uses cookies and similar technologies to:
- Keep users logged in
- Remember user preferences
- Improve website performance
- Analyze traffic and usage patterns
- Enhance security and fraud prevention
You may disable cookies through your browser settings; however, some website features may not function properly.
## 5. Data Security
We implement reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet-based system can guarantee absolute security.
## 6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
Information may be retained longer when required by applicable laws or regulations.
## 7. Third-Party Links
Our website may contain links to third-party websites, services, or seller pages.
Hatilo is not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of any third-party websites they visit.
## 8. User Rights
Depending on applicable laws, users may have the right to:
- Access their personal information
- Request corrections to inaccurate information
- Request deletion of certain personal information
- Object to specific data processing activities
- Withdraw consent where applicable
Requests may be subject to identity verification and legal limitations.
## 9. Children's Privacy
Hatilo is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
## 10. Seller Responsibilities
Marketplace sellers are responsible for handling customer information obtained through transactions in accordance with applicable laws and privacy requirements.
Sellers may not misuse customer information for unauthorized marketing or unrelated purposes.
## 11. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.
Any changes will become effective immediately upon posting the updated version on Hatilo.com. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
## 12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Website: Hatilo.com
Email: support@hatilo.com
By using Hatilo.com, you acknowledge that you have read, understood, a